New TCPA Rules Protect Consumers From Robocalls — Analysis Of Statement Of Chairman Tom Wheeler Well, the collection industry and telemarketing folks are having a complete come apart over the losses they suffered at the FCC when they didn’t get everything they asked for, thankfully. The official order will be out soon and we’ll analyze it then but for now here is the statement by Chairman Tom Wheeler with our analysis in bold and italics. FCC STRENGTHENS CONSUMER PROTECTIONS… (Read more)
FAQ on Calls to Cell Phones That Violate the TCPA It is very common for calls from a creditor or debt collector to be auto dialed (computer dialed or robo dialed) or to contain a pre-recorded message (sometimes called “robocalls”). When these types of calls are made to your cell phone, the debt collector often violates the Telephone Consumer Protection Act (TCPA) which is a powerful law in your favor. “I’ve Heard About Express Consent Under The TCPA, What Does… (Read more)
Is A Debt Collector Harassing You Illegally? Find Out What Your Rights Are So You Can Take Action Against Abusive Debt Collectors! We realize that dealing with debt collectors can be intimidating. Not just because abusive collectors are intimidating but also because you may not fully understand your rights and what collectors can, and cannot, do in collecting a debt from you. We have laid out some typical questions that we are asked by Alabama consumers who want to know… (Read more)
Should I keep a signed copy of any letter I send to a debt collector? This is a question that comes up when we’re dealing with debt collectors. Yes, you should keep a signed copy. We want to have proof of what we’ve sent to them. In this article, we’re just talking about whether or not to keep a signed copy, not how to send it to the collector. Let’s look at a few reasons to keep a signed copy.… (Read more)
“I just got a new cell phone number and I’m getting robo calls. Is this illegal and how do I stop these annoying calls?” This is illegal. There is a fairly straightforward way to stop this type of harassment against you and your cell phone. You know, we keep our cells with us most of the day. So to have a company blowing up your cell phone with a robo call (autodialed call or computer call) is very annoying. TCPA… (Read more)
“What is a motion to enforce a settlement agreement?” A motion to enforce a settlement agreement is where we are asking a court to enforce the terms of a settlement — to make the defendant do what the defendant promised when it settled. A case gets settled and sometimes we don’t have the settlement agreement already finalized. Or we do and the company we have sued wants to add terms and conditions that we never agreed to. The most common… (Read more)
How to revoke permission or consent under the TCPA to receive robo dialed calls on your cell phone. You’ve probably heard about the TCPA (Telephone Consumer Protection Act), and how it can prevent debt collection companies or any other type of company from blowing up your phone. This covers automated text messages, automated calls, robo-dialers, and the like. As you’ve looked at this law, you’ve most likely noticed that permission (consent) is a big part of the TCPA. If they… (Read more)
“Can the TCPA help me with calls that are for someone else?” When a collection agency or credit card company or any company is using a robo-dialer to call or text you but they are trying to reach someone else, you may wonder if the TCPA (Telephone Consumer Protection Act) can help you. Yes, it can. Yes, it does cover calls and texts for someone else. It does help with collectors or others who keep calling you can asking for… (Read more)