New TCPA Rules Protect Consumers From Robocalls — Analysis Of Statement Of Chairman Tom Wheeler
Well, the collection industry and telemarketing folks are having a complete come apart over the losses they suffered at the FCC when they didn’t get everything they asked for, thankfully.
The official order will be out soon and we’ll analyze it then but for now here is the statement by Chairman Tom Wheeler with our analysis in bold and italics.
FCC STRENGTHENS CONSUMER PROTECTIONS… (Read more)
FAQ on Calls to Cell Phones That Violate the TCPA
It is very common for calls from a creditor or debt collector to be auto dialed (computer dialed or robo dialed) or to contain a pre-recorded message (sometimes called “robocalls”).
When these types of calls are made to your cell phone, the debt collector often violates the Telephone Consumer Protection Act (TCPA) which is a powerful law in your favor.
“I’ve Heard About Express Consent Under The TCPA, What Does… (Read more)
Is A Debt Collector Harassing You Illegally?
Find Out What Your Rights Are So You Can Take Action Against Abusive Debt Collectors!
We realize that dealing with debt collectors can be intimidating. Not just because abusive collectors are intimidating but also because you may not fully understand your rights and what collectors can, and cannot, do in collecting a debt from you.
We have laid out some typical questions that we are asked by Alabama consumers who want to know… (Read more)
When your phone is blowing up with unwanted phone calls and texts from collection agencies, you may wonder, “Does the TCPA cover text these collection text messages?”
The short answer is yes, the TCPA covers text messages.
The TCPA applies the same way that it applies to phone calls.
We aren’t talking about manual calls or texts here, however.
The TCPA doesn’t cover those calls.
We’re talking about robo-dialers, prerecorded messages, and such.
In the same way, we’re talking about… (Read more)
This is a little different from our usual posts, however, I believe this story will be beneficial to you as you deal with abusive companies.
The Scorpion and the Frog
This story has application to debt collectors, credit reporting agencies, car finance companies, mortgage companies, etc.
Sometimes we sit and wonder, “Why do these companies do these dumb things where they’ll have to pay a lot of money after we sue them?”
Read the story of the scorpion and the… (Read more)
Often times when you’re being called constantly by a debt collector, you wonder, “How do I get this to stop?”
You can use the TCPA and the FDCPA to stop collectors from calling you
Both of these laws are powerful tools to help you.
The FDCPA, or Fair Debt Collection Practices Act, orders debt collectors to treat you fairly, be honest with you, and to take care of things in a legal fashion.
You may be thinking, “That’s great with… (Read more)
“Why am I getting these automated calls from DCI for somebody else’s old cell phone bill?”
I know it is frustrating to get robo or autodialed calls to your cell phone for someone else — especially the person who used to have your cell phone number. Usually the debt collector blowing up your phone is a company called DCI, but there can be other companies as well.
Here’s the normal way it works
Say you go to AT&T, Verizon, T-mobile,… (Read more)
“Why do I need to bring you a timeline and give you info for our consultation?”
When we have a consultation we need certain information from you including a timeline of what happened when.
Sometimes potential clients don’t want to get us documents — they say, “I have a specific question and I just want you to answer that one question. I don’t need to share any other information with you.”
We respectfully decline to consider letting these folks be… (Read more)