New TCPA Rules Protect Consumers From Robocalls — Analysis Of Statement Of Chairman Tom Wheeler Well, the collection industry and telemarketing folks are having a complete come apart over the losses they suffered at the FCC when they didn’t get everything they asked for, thankfully. The official order will be out soon and we’ll analyze it then but for now here is the statement by Chairman Tom Wheeler with our analysis in bold and italics. FCC STRENGTHENS CONSUMER PROTECTIONS… (Read more)
FAQ on Calls to Cell Phones That Violate the TCPA It is very common for calls from a creditor or debt collector to be auto dialed (computer dialed or robo dialed) or to contain a pre-recorded message (sometimes called “robocalls”). When these types of calls are made to your cell phone, the debt collector often violates the Telephone Consumer Protection Act (TCPA) which is a powerful law in your favor. “I’ve Heard About Express Consent Under The TCPA, What Does… (Read more)
Is A Debt Collector Harassing You Illegally? Find Out What Your Rights Are So You Can Take Action Against Abusive Debt Collectors! We realize that dealing with debt collectors can be intimidating. Not just because abusive collectors are intimidating but also because you may not fully understand your rights and what collectors can, and cannot, do in collecting a debt from you. We have laid out some typical questions that we are asked by Alabama consumers who want to know… (Read more)
TCPA — Third Key: Revoke Permission If You Ever Gave It Continuing with our series on the TCPA (Telephone Consumer Protection Act) as it applies to computer dialed or pre-recorded message calls to your cell phone. You can read the overview of the five keys to stopping illegal calls to your cell phone and now let’s focus in on “What if you gave permission? What do you do now?” I think the best thing is to revoke it — revoke… (Read more)
TCPA — Second Key: Did You Give Permission to Call Your Cell Phone? We want to continue our discussion of the 5 keys to using the TCPA (Telephone Consumer Protection Act) to stop abusive calls coming in to your cell phone. You can find the first key here — only certain calls to your cell phone are covered by the TCPA. Now let’s talk about the second key in any TCPA case… Assuming it’s a computer dialed call, did you… (Read more)
TCPA — First Key: Only Certain Calls to Your Cell Phones Are Covered This is the first of a five part series on using the Telephone Consumer Protection Act (TCPA) to stop creditors and debt collectors from blowing up your cell phone with computer dialed calls. The very first step is to figure out what type of calls are you receiving? Sometimes we have people who will call us and say, “This debt collector is calling me three times a… (Read more)
Overview of series on the 5 keys to using the TCPA to stop cell phone harassment Welcome to our series of articles on using the TCPA — Telephone Consumer Protection Act — to stop illegal calls to your cell phone. If the calls are coming in and they violate the law then the best way to stop the calls is to sue the company and recover damages of either $500 or $1500. Per call. So the company that is calling… (Read more)
TCPA — Damages for illegal calls to your cell phone What are the possible damages under the TCPA? We can get statutory damages if there’s an illegal call. We’ll talk about what an illegal call is, but for an illegal call that is not intentional, we can get statutory damages. That means we do not have to show that we were actually injured. In other words, we don’t have to show we lost a job or lost money. It’s almost… (Read more)