Sample Credit Report Dispute Letter On Settled Debt Reporting Falsely

Sample Credit Report Dispute Letter On Settled Debt Reporting Falsely.

When you have an account on your credit report that is showing a balance, but you have previously settled it, then this is normally false credit reporting that needs to be disputed by certified mail to the credit reporting agencies and copied (also by certified mail) to the furnisher of the information.

Here is a sample for you to consider….  Couple of things to keep in mind.

First, since this is a debt collector, you could normally sue under the Fair Debt Collection Practices Act (FDCPA) for false credit reporting.  So that’s an option to skip the dispute letter — something to at least look at in your unique situation.

Second, you could substitute any company in this sample letter.  Bank of America, Chase, etc.  We have just put this as the famous (infamous) debt collector Portfolio Recovery but it could be any furnisher of information.



List the agencies


Dear Sir or Madam,


I am disputing the Portfolio Recovery Associates account that is on my credit report with you.  It is the only Portfolio Recovery account listed.  The account number is 12345678xxx according to my reports.  To help you, I’m enclosing the page of my credit report where this account is listed – I have circled it for you.

I settled this debt with Portfolio Recovery in January.  This completely resolved the debt that I owed.  So I don’t know why this is listing a current balance owed of $3500.  I also don’t know why this is showing up as being late in the months after January.  If I don’t owe anything, how can you and Portfolio Recovery say that I am late?  That’s impossible and doesn’t make any sense.

But regardless of the reason, please delete the balance owed and make it show that I owe zero and delete the history after January in which I paid this account off.  Please make sure this is corrected and stays corrected.  If you can’t get a straight answer out of Portfolio Recovery then just delete the account.  I do not want false information on my credit reports.

I’m enclosing a letter from Portfolio Recovery acknowledging receipt of my settlement payment and that the account is settled and I do not owe any more money.

If you or Portfolio Recovery (who I’m copying with this letter) decide you want to keep this account on my credit reports, please explain to me in writing why you are doing this.  Same for Portfolio Recovery — explain why you are keeping this.  To all of you — show me the documentation that explains how I can possibly owe money when I have settled the account.  If you keep false information on my account and don’t even make an effort and explaining why you are doing this to me, that would be shocking and disappointing.

But I’m confident and hope that you will remove this false information from my credit reports. If you have any questions or if you are confused in any way by my request, please write to me at my address or call me at ____________ or email me at ______________.  I’m trying to make it easy for you to get in touch with me as I must have this false information removed from my credit reports.

Thank you for correcting this error.


Full Name

Full Address

All phone numbers






Recent power bill/bank statement/etc showing your name and address

Letter dated 1-15-16 from Portfolio Recovery

Copy of Driver’s License

Copy of Credit Report showing Portfolio Recovery Associates account

cc: Portfolio Recovery Associates (list full address from credit report)

Contact Us.

If you have any questions about this kind of dispute letter or about credit report errors, give us a call at 1-205-879-2447.  These can be very frustrating situations to deal with but we are happy to help you see how to get this resolved as quickly as possible.

You can also fill out a contact form and we will get in touch with you soon. 

I look forward to chatting with you.

Have a great day!

-John G. Watts

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